Shipping

NO RETURNS ON FREE PRODUCTS.

Watch Planet offers Hand to Hand couriers Standard 3 business days, delivery shipping on all watch orders. It can take up to 7 business days for delivery, depending on stock.

Expedited deliveries such as “Next Business Day” & “2nd (second) Business Day” deliveries are also available at an additional cost.

Standard (3 business days delivery) – calculated at checkout.

Next business day delivery is also available (Customer will be notified within 24Hrs if this service is available)

Our preferred method of shipping is via Hand to Hand couriers. Alternate shipping options & methods are available upon request.

All packages shipped via Watch Planet are fully insured against loss, theft & damage during transit. An independent 3rd party insurance company covers our packages.

The driver ships all packages with an Adult Signature, requirement prior to release. Before Shipping please inspect the package to ensure it has not been tampered with or damaged.

Shipping to an address other than the billing address

For security purposes Watch Planet prefers to ship all watches to the billing address. However we recognise the necessity for customers to be able to ship the watch to an alternate address. If you have selected to ship the watch to a different address other than your billing address you will be required to add an “alternate shipping address to file” with your credit card company.
This is a very routine & simple process & should take only a few minutes.

Call your bank customer service telephone number; the telephone number is on the back of your credit card.
Ask the customer service representative to add an “Alternate Shipping Address to File” & give the representative the address you’d like to have us ship the watch to.

This security procedure benefits & protects both the consumer & Watch Planet from potential fraudulent orders. This procedure tells us that the cardholder has authorised Watch Planet to ship the watch to an address other than the billing address. (If an EFT payment is received the watch can be shipped to any destination worldwide)

Shipments to the rest of Africa
Orders shipped to Africa will be free of any charges, are usually delivered within two to three business days from shipping, depending on the availability of stock, delivery can take up to 7 business days. Customer is responsible for all customs, duties, VAT charges & any other charges along the way. All parcels are INSURED to the FULL value against lost theft & damage during transit.